Shipping Policy
Shipping Policy
Orders above MYR$300 are shipped FREE in West Malaysia only. Otherwise, the below shipping fee based on weight will apply.
| West Malaysia | MYR |
|---|---|
| ≤ 1kg | $7.00 |
| 1 – ≤ 3kg | $9.00 |
| 3 – 5kg | $12.00 |
| Above 5kg | At prevailing rate by logistics provider |
| East Malaysia | MYR |
|---|---|
| ≤ 1kg | $20.00 |
| 1 – ≤ 3kg | $40.00 |
| 3 – 5kg | $80.00 |
| Above 5kg | At prevailing rate by logistics provider |
Estimated Delivery Time
West Malaysia: 3–5 working days
East Malaysia: 5–10 working days
Deliveries to remote or outskirt areas in Sabah and Sarawak may take up to 14 working days. Delivery times are estimates calculated from the date of dispatch and may be affected by public holidays, peak periods, adverse weather conditions or courier-related delays.
Alternatively, you can engage your own courier and delivery service provider by choosing “self-collect”.
Local pickup available at Active Star Sdn Bhd, No. 4 & 6, Jalan Puteri 5/18, Bandar Puteri, 47100 Puchong, Selangor, Malaysia.
Collection on weekdays only, excluding PH, 10am to 6pm.
We are sorry to inform that we currently do not ship internationally.
Orders will be cancelled and refunded for orders with shipping address outside of Malaysia.
