Shipping Policy

Shipping Policy

Orders above MYR$300 are shipped FREE in West Malaysia only. Otherwise, the below shipping fee based on weight will apply.

West Malaysia MYR
≤ 1kg $7.00
1 – ≤ 3kg $9.00
3 – 5kg $12.00
Above 5kg At prevailing rate by logistics provider
East Malaysia MYR
≤ 1kg $20.00
1 – ≤ 3kg $40.00
3 – 5kg $80.00
Above 5kg At prevailing rate by logistics provider

Estimated Delivery Time

West Malaysia: 3–5 working days
East Malaysia: 5–10 working days

Deliveries to remote or outskirt areas in Sabah and Sarawak may take up to 14 working days. Delivery times are estimates calculated from the date of dispatch and may be affected by public holidays, peak periods, adverse weather conditions or courier-related delays.

 

Alternatively, you can engage your own courier and delivery service provider by choosing “self-collect”.

Local pickup available at Active Star Sdn Bhd, No. 4 & 6, Jalan Puteri 5/18, Bandar Puteri, 47100 Puchong, Selangor, Malaysia.

Collection on weekdays only, excluding PH, 10am to 6pm.

We are sorry to inform that we currently do not ship internationally.

Orders will be cancelled and refunded for orders with shipping address outside of Malaysia.